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Les Taylor Coaching Center of Excellence Leadership and Employee Development, Symantec Corporation

In 2011, I was leading a brand new group that was struggling to coalesce around an ambitious mission. Carol stepped in and worked both with individual members of the team as well as the entire group to help us clarify our purpose, our principles, team contracts, and how we influenced the broader organization. She put together a series of carefully and thoughtfully orchestrated events that brought us closer together, surfaced and resolved lingering issues, and created a shared vision of a high-performing organization. She is a masterful architect of possibility with a sharp sense for people. It was amazing to see how quickly the team shifted into a higher gear and started functioning at a level of performance that wasn’t there before. I am certain that we achieved this because of her and look forward to working with Carol on the next level of great for my organization.